Welcome to Fagas!
At Fagas, we care about your satisfaction. If you are not completely happy with your purchase, we are here to assist you. Please read our Exchange and Return Policy below:
Returns
- You may request a return within 24 hour of receiving your order.
- Items must be unused, in original packaging, and in the same condition you received them.
- Products that are used, damaged, or altered may not be eligible for return.
- Certain products, including final sale and personal items, are non-returnable.
Exchanges
- Exchanges are only offered for defective or damaged items.
- If you need to exchange a product for the same item, please contact us at info@fagaskwt.com.
How to Start a Return or Exchange
- Visit our website at https://fagaskwt.com/ and contact Customer Support.
- Provide your order number, a description of the issue, and a photo if needed.
- Follow the instructions provided by our team to send your item back.
Refunds
- After we receive and inspect your returned item, we will inform you if the refund is approved.
- If approved, refunds will be issued to your original payment method within 7–14 business days.
- Please note that shipping fees are non-refundable.
Contact Us
If you have any questions, feel free to contact us via info@fagaskwt.com.
